transport damage

Transport damage can Within 48 hours after parcel delivery can only be reported using the following form - Complaints cannot be processed by telephone.
(e.g. package defective / back plate broken / parts missing etc.)

In the case of externally visible damage, the prerequisite is that this was immediately reported to the parcel service provider upon receipt of the goods and documented accordingly (e.g. by a note from the delivery person).

warranty

Complaints for neon lamps and illuminated signs during the warranty period* can only be submitted using the following form - complaints cannot be processed by telephone.
(e.g. neon sign flickers / LED defective / dimmer defective / transformer defective etc.)

form

[nerdy-form:12325]