Complaints

transport damage

Transport damage can Within 48 hours after parcel delivery can only be reported using the following form - Complaints cannot be processed by telephone.
(e.g. package defective / back plate broken / parts missing etc.)

warranty

Complaints for neon lamps and illuminated signs during the warranty period* can only be submitted using the following form - complaints cannot be processed by telephone.
(e.g. neon sign flickers / LED defective / dimmer defective / transformer defective etc.)

Form